Warranty Clause

Warranty. SEO Compliance Assessment

Warranty Clause

Warranty. SEO Compliance Assessment

SERVICES

Last edited

Aug 16, 2025 11:59:46

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Warranty Clause

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Scope of Warranty. Binari Suite warrants that the SEO Compliance Assessment deliverables (the “Deliverables”) will be produced in a professional manner consistent with industry standards and in material conformance with the scope and methodology set out in the Statement of Work.

Warranty Period. The warranty period is ninety (90) days from the date Client accepts the final Deliverables (the “Warranty Period”).

Remedy. If, during the Warranty Period, Client notifies Binari Suite in writing of a material non-conformity in the Deliverables and provides reasonable evidence of the same, Binari Suite will: (a) investigate the claim; and (b) where Binari Suite determines the claim is valid, remediate such non-conformity at no additional charge by (i) providing up to forty (40) hours of remediation work, or (ii) issuing a fee credit equal to twenty percent (20%) of the project fee, whichever is less. This remedy is the Client’s sole and exclusive remedy for breach of this warranty.

Client Cooperation & Implementation. The warranty and any remedy are conditional upon Client (a) implementing Binari Suite’s recommended remediation actions in a timely manner and (b) providing Binari Suite with reasonable access to systems, data and personnel as required to validate and implement remediation. If Client fails to implement recommendations or withholds required access, the warranty is void with respect to the disputed items.

Exclusions. This warranty does not apply to issues caused by or resulting from: (a) changes to search engine algorithms or third-party platforms after the Deliverables are delivered; (b) actions or content changes by Client or third parties after delivery; (c) infrastructure or hosting incidents outside Binari Suite’s direct control; (d) inaccurate, incomplete, or manipulated data provided by Client; (e) force majeure events; or (f) any matters excluded in the Statement of Work. Binari Suite expressly does not warrant specific rankings, traffic volumes, revenue outcomes, or placement in search results.

Claim Procedure & Timing. Client must submit any warranty claim in writing, with supporting evidence, no later than the end of the Warranty Period. Binari Suite will acknowledge receipt within five (5) business days and will have up to thirty (30) calendar days to complete remediation work once Client has provided required access and implemented any interim steps reasonably requested by Binari Suite.

Limitation of Liability. Except for liability arising from gross negligence or willful misconduct, Binari Suite’s total aggregate liability for any claim arising under this warranty is limited to the total fees paid by Client for the SEO Compliance Assessment.

Warranty Voidance: Client Obligations A–E. This warranty will be rendered null and void automatically if Client withdraws, materially amends, or fails to comply with any one or more of the following obligations at any time prior to or during the Warranty Period:

Client Obligations

A.1 Full data access: direct access to GA4, Google Search Console, Bing Webmaster Tools, Tag Manager, server logs and other agreed trackers (post-NDA), or if access is not provided, timely exports and support per agreed SLAs.

A.2 Shared dashboard: working from a single shared project dashboard / tracker with Binari Suite.

B. Keyword influence: Binari Suite allowed input on at least 50% of the target keyword set for the assessment period.

C. Dev/Product escalation: appointment of a single executive-level PIC (Product Manager or equivalent) empowered to escalate and prioritize dev work.

D. Timely cooperation: responsiveness from Client’s data/SEO/dev teams within agreed timelines required to validate and implement remediation.

Last edited at 11:12:46 Aug 22, 2025

Governing Terms. This warranty is subject to the terms and limitations contained in the main Agreement and Statement of Work between the parties.

Clarifications & Contact. If any part of this warranty is unclear or you require further information, please contact Binari Suite at business@binari.co.id . All requests for clarification should be submitted in writing; Binari Suite will acknowledge receipt within five (5) business days and provide a substantive response within ten (10) business days. Requests for clarification do not modify or extend the warranty terms unless agreed in writing by both parties.

To ensure our company's governance operates with optimal effectiveness and efficiency, we have established a series of processes and frameworks. These resources are publicly available and regularly updated, with the latest revision date displayed in the top-left corner of the page.

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Let’s talk.

Tell us about your project, whether it’s a website, SEO, or marketing.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Principal, Marketing & Growth

Binari Company

Rochman Maarif

Ask directly

Let’s talk.

Tell us about your project, whether it’s a website, SEO, or marketing.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Principal, Marketing & Growth

Binari Company

Rochman Maarif

Ask directly

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