Terms & Conditions

1. Introduction

This website is operated by PT Binary Cipta Solusindo under the Binari brand (“Binari”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your (“you”, “user”, or “visitor”) access to and use of Binari’s official website. Please read these Terms before using the website.

2. Acceptance of These Terms

By accessing or using this website, you are considered to accept these Terms, to the extent permitted by applicable law. This acceptance applies only to your use of the website and does not extend to any quotation, proposal, project contract, NDA, DPA, or other agreement you have not separately agreed to.

3. Scope of These Terms

These Terms apply to Binari’s public website and its content. Actual commercial services, including project scope, deliverables, pricing, timelines, payment terms, support obligations, warranties, intellectual property transfer, confidentiality, service levels, and data processing obligations, are governed by a separate written agreement.

Where such a separate agreement exists, that agreement governs the relevant commercial relationship, not these Terms.

4. Permitted Use

Visitors may use this website for legitimate purposes such as learning about Binari, reviewing our services and solutions, reading our articles and resources, reviewing case studies, contacting us, submitting business inquiries, exploring career opportunities, or accessing publicly available materials.

5. Prohibited Use

You must not use this website for unlawful activity, fraud, impersonation, unauthorized system access, attempts to bypass security measures, introducing malware, disrupting the website’s operation, misusing forms, submitting malicious or deceptive content, unauthorized scraping that materially disrupts the website, attempts to extract confidential or non-public information, infringing intellectual property, or using the website to facilitate other unlawful conduct.

These Terms do not prohibit reasonable search engine crawling or indexing, ordinary browser use, legitimate accessibility technologies, or reasonable citation or linking.

6. Website Content

Binari publishes information about our services, solutions, industries, frameworks, case studies, insights, technologies, and company details. Website content is generally informational and may be updated from time to time.

Technical information can become outdated, service descriptions can change, and typographical or editorial errors can still occur. Website content should not be treated as a binding commercial offer unless expressly stated.

7. No Professional Advice

Content on this website is not legal, financial, tax, regulatory, or professional compliance advice. Articles about technology, SEO, AI, software, or digital strategy should be read as general informational material, unless Binari has been separately engaged to provide professional services on the relevant topic.

8. Service Information and Business Inquiries

Descriptions of Binari’s services on this website are general. Final scope, deliverables, timeline, pricing, responsibilities, acceptance criteria, support terms, and other commercial obligations must be agreed separately.

Filling out a contact form, sending an email, requesting a proposal, requesting a quotation, or scheduling an initial discussion does not, on its own, create a binding service agreement.

9. Quotations and Proposals

Any quotation, proposal, or other commercial document we provide may carry its own validity period, assumptions, pricing, exclusions, terms, and project-specific conditions. Such documents are governed by their own stated terms and by any subsequent agreement, not by these Terms.

10. Intellectual Property

Materials on this website, including text, graphics, logos, brand elements, layouts, interface elements, images, videos, diagrams, downloadable materials, frameworks, methodologies, software-related materials, case studies, and design assets, may be owned by Binari, our licensors, our clients, or relevant third parties.

The Binari name and brand, including Binari APEX™ and Binari SENSE and other Binari-branded frameworks or services, belong to Binari. Use of the ™ symbol indicates only a claim of trademark use, not a statement that the mark has been formally registered.

11. Permitted Use of Website Materials

You may view content, reference public pages, share links to the website, use reasonable excerpts with proper attribution where legally permitted, and use information internally to evaluate Binari’s services.

You must not reproduce, republish, resell, redistribute, commercially exploit, systematically copy, misleadingly modify, or remove copyright or ownership notices from this website’s materials without Binari’s written permission.

12. Third-Party Intellectual Property

Third-party logos, product names, trademarks, technologies, company names, and client names remain the property of their respective owners. Their appearance on this website does not, on its own, imply endorsement, partnership, sponsorship, or affiliation, unless expressly stated.

13. Case Studies and Portfolio Information

Case studies on this website may describe prior projects, outcomes, technologies, or experience. Outcomes depend on the specific circumstances of each project, and past results do not guarantee that identical results will be achieved in the future. Client trademarks remain owned by the relevant client, and certain information may be summarized or anonymized where appropriate.

14. User Submissions

This section covers information submitted through contact forms, project inquiry forms, email, recruitment submissions, feedback, or other communications through this website. You are responsible for only submitting information you have the right to share.

These Terms do not grant Binari an unlimited intellectual property license over confidential information, project specifications, business plans, or other proprietary client materials you submit. An inquiry alone does not create a confidentiality obligation, partnership, agency relationship, employment relationship, or service contract, unless separately agreed.

15. Confidential Information

Confidential information exchanged under an NDA, contract, proposal, service agreement, or DPA remains subject to that separate agreement. We recommend avoiding the submission of highly sensitive or confidential information through general public forms unless appropriate arrangements are already in place.

16. Privacy

Personal data collected through this website is handled in accordance with Binari’s Privacy Policy and applicable law. For further detail on data subject rights, retention, the legal basis for processing, and security obligations, please refer to our Privacy Policy.

17. Cookies

This website may use cookies and similar technologies. Further detail on cookie categories and how to manage your preferences is available in our Cookie Policy.

18. Data Processing for Client Services

Where Binari processes personal data on behalf of a client as part of a service engagement, that processing may be governed by a separate Data Processing Agreement (DPA). These Terms do not set out processor or controller obligations in detail; those are addressed fully in the relevant DPA.

19. Third-Party Links

This website may link to client websites, partners, technology providers, social media, articles, or other external resources. Binari does not control these independent third-party websites. We recommend reviewing the relevant third party’s own terms and privacy policy before relying on their site.

20. Embedded Third-Party Services

This website may include embedded videos, maps, charts, social media content, widgets, or other third-party tools. How those services operate may be governed by the relevant third party’s own terms.

21. Website Availability

We aim to maintain reliable access to this website but do not guarantee uninterrupted availability. The website may be temporarily unavailable due to maintenance, upgrades, technical failures, infrastructure issues, security events, or other events beyond our reasonable control.

22. Website Changes

Binari may modify content, update the services shown, remove pages, restructure information, or discontinue website features from time to time, where appropriate. We do not promise that any particular content will remain permanently available.

23. Security

We take reasonable measures to protect this website, but cannot guarantee that it is entirely free of vulnerabilities, that internet transmission is always completely secure, or that malicious third parties can never cause disruption. Visitors remain responsible for maintaining appropriate security on their own devices. For a broader public overview of our approach to security, please visit our Security & Compliance page.

24. Disclaimer

Information on this website is provided for general informational purposes. To the extent permitted by applicable law, Binari does not warrant that all information is always complete, that all content is free of errors, that every page will always remain available, that information is suitable for every user’s specific circumstances, or that using the website will produce a particular business result.

This disclaimer is not intended to exclude any obligation Binari has agreed to under a separate client contract.

25. Limitation of Liability

To the extent permitted by applicable law, Binari is not responsible for indirect or consequential loss arising solely from reliance on general website content, temporary website unavailability, third-party links, or events beyond our reasonable control.

Nothing in this section excludes liability that cannot legally be excluded, and this section does not set a specific monetary cap. This limitation also does not extend to separate service agreements; liability arising from client services is governed by the relevant commercial agreement, not by these Terms.

26. Responsible Use of AI-Related Content

AI technologies evolve quickly. Informational content on this website relating to AI Search, AEO, GEO, large language models, or generative AI may change as those technologies develop. General content of this kind should not be interpreted as a guarantee of specific search engine or AI platform outcomes. For further detail on our AI governance principles, please refer to Binari’s Responsible AI Policy.

27. No Guarantee of SEO or AI Search Results

Search engines, AI search platforms, answer engines, algorithms, and other third-party platforms are outside Binari’s direct control. General website content must not be interpreted as guaranteeing ranking positions, traffic levels, AI citations, recommendations, visibility, or conversions.

Nothing in this section is intended to weaken any obligation separately agreed under an SEO or AI Search service contract.

28. Events Beyond Reasonable Control

Binari is not responsible for delays or unavailability of this website caused by events beyond our reasonable control, such as natural disasters, widespread internet infrastructure disruption, or government action, consistent with the force majeure (keadaan memaksa) principles recognized under the Indonesian Civil Code. This clause is not intended as a comprehensive commercial force majeure regime; force majeure terms for a specific project are addressed in the relevant service agreement.

29. Changes to These Terms

We may update these Terms from time to time due to legal changes, website changes, service changes, or other operational updates. The most recent revision date will always appear on this page.

30. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law.

31. No Waiver

Binari’s failure to enforce a provision on a particular occasion does not mean we waive the right to enforce it later.

32. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia.

33. Dispute Resolution

If a dispute arises in connection with the use of this website, the parties will first attempt to resolve it through good-faith communication before pursuing any other remedy available under applicable law.

34. Contact

If you have questions about these Terms, please contact us at:

PT Binary Cipta Solusindo (Binari)
Email: [email protected]