Privacy Policy

1. Introduction

PT Binary Cipta Solusindo (“Binari”, “we”, “us”, or “our”) is a technology company providing web development, software development, mobile app development, SEO, AI Search Optimization, website audit, and website maintenance services. This Privacy Policy explains how we collect, use, store, share, protect, and manage personal data that you submit or that is generated through your interaction with Binari’s official website.

This Policy has been prepared with reference to Law No. 27 of 2022 on Personal Data Protection of the Republic of Indonesia (“PDP Law”) and its applicable implementing regulations, as well as relevant electronic systems and transactions regulations. By visiting or using this website, you are expected to read and understand this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal data obtained through:

• Binari’s official website and all pages contained within it;
• contact forms, project inquiry forms, or consultation forms available on the website;
• correspondence you conduct with us via email or other communication channels listed on the website;
• analytics technologies and cookies used on the website; and
• career or recruitment submissions, where such a feature is available on the website.

This Policy does not cover data processing carried out outside the context of this website, including data processing in the course of executing client projects or services, which is governed by separate contracts or engagement agreements between Binari and its clients.

3. Personal Data We Collect

The categories of personal data we may collect through the website include:

a. Information voluntarily submitted by users
Name, job title, and other information you voluntarily provide when completing a form or contacting us.

b. Contact information
Email address, phone number, and other contact details you provide so that we can respond to your inquiries or requests.

c. Company or organization information
Company name, job title, industry, and other organizational information relevant to your business inquiry or request.

d. Inquiry or project information
Details of the services you require, project scope, estimated budget, or other information you provide through an inquiry form or correspondence.

e. Recruitment information (where applicable)
If the website provides a job application form or a dedicated recruitment email address, we may receive information such as employment history, qualifications, and supporting documents (e.g., a CV) that you voluntarily submit.

f. Technical/device data
IP address, browser type and version, operating system, device type, and similar technical information automatically collected when you access the website.

g. Usage and analytics data
Pages visited, time and duration of visit, referral source, and other interaction patterns with the website, collected through analytics tools.

h. Cookies and similar technologies
As further described in Section 7 below.

Data described in points (a) through (e) is generally capable of directly identifying an individual, whereas data described in points (f) and (g) is generally technical in nature and collected automatically, although in certain circumstances it may be linked to a specific individual.

We do not intentionally collect specific categories of personal data (such as health data, biometric data, or personal financial data) through this website, unless you voluntarily include such information in a message or attachment you send to us.

4. How We Collect Personal Data

We may collect personal data through:

• completion of contact forms or project inquiry forms on the website;
• direct correspondence via email or other communication channels you use to contact us;
• your interaction with the website (for example, page navigation and clicks on certain links);
• analytics technologies and cookies operating on the website; and
• submission of documents or forms related to recruitment, where such a feature is available.

We do not collect personal data through mechanisms that would be unreasonable for a corporate website, such as precise location tracking, biometric scanning, or consumer payment integrations.

5. How We Use Personal Data

We may use the personal data we collect for the following purposes:

• responding to your questions, requests for information, or consultation requests;
• evaluating and following up on project or business partnership requests;
• communicating with prospective and existing clients regarding our services;
• delivering information, offers, or materials that you have requested;
• maintaining, managing, and improving the functionality and quality of the website;
• conducting analytics and website performance measurement, including for SEO and marketing purposes;
• maintaining website security and preventing misuse, fraud, or unauthorized access;
• processing recruitment submissions or job applications, where applicable; and
• meeting our legal and regulatory obligations.

We do not use your personal data for purposes unrelated to those listed above without first notifying you, unless required by applicable law.

6. Legal Basis for Processing

In accordance with the PDP Law, any processing of personal data must be supported by a lawful basis. Depending on the context, Binari processes personal data on one or more of the following bases:

• Consent, for example when you actively complete and submit a contact form, inquiry form, or job application form on our website;
• Performance of a contract, where the data is necessary to prepare for or perform a service agreement between you (or your company) and Binari;
• Compliance with a legal obligation, where we are required by applicable laws and regulations to process certain data; and
• Binari’s legitimate interests, for example to maintain website security, prevent misuse, or conduct basic analytics to improve our services, while taking into account and balancing your rights as a data subject.

We rely only on the legal basis that is relevant to the specific purpose for which the data is collected.

7. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality and to help us understand how visitors use our website. Categories of cookies that may be used include:

• Essential cookies: necessary for the basic functions of the website to operate properly;
• Analytics cookies: used to understand visit patterns, most frequently accessed pages, and general user interaction;
• Performance measurement cookies: help us evaluate the speed, stability, and effectiveness of the website, including for SEO purposes; and
• Third-party services: certain website features may use analytics or marketing services provided by third parties.

Specific details regarding third-party cookie providers, if any, may be explained separately through a Cookie Policy or through a cookie consent banner/tool available on the website. You can generally manage your cookie preferences through your browser settings.

8. Third-Party Services and Data Processors

To support the operation of the website, we may engage trusted service providers in areas such as:

• website hosting and cloud infrastructure;
• email delivery;
• website analytics;
• security services; and
• other supporting technical services.

We do not name specific vendors in this Privacy Policy unless it has been confirmed internally that doing so is necessary and appropriate. Such service providers are only permitted to process personal data to the extent necessary to provide their services to Binari, and are subject to contractual arrangements and reasonable safeguards intended to protect the confidentiality and security of the data.

9. Sharing and Disclosure of Personal Data

We may disclose your personal data under the following circumstances:

• to service providers who support the operation of our website and services, as described in Section 8;
• where required by law, court order, or a lawful request from an authorized authority;
• to protect the rights, property, or safety of Binari, users of the website, or other parties, as permitted by law; and
• in the event of certain corporate transactions (such as a merger, acquisition, or business restructuring), in which personal data may be transferred as part of the transaction, subject to applicable data protection obligations.

Binari does not sell your personal data to third parties.

10. International Data Transfers

Some of the cloud, hosting, or technology service providers we use may operate servers or infrastructure outside the territory of Indonesia. In such cases, your personal data may potentially be processed or stored in another country.

Where cross-border data transfers occur, we seek to ensure that the relevant service providers apply adequate data protection standards, consistent with the requirements of the PDP Law regarding the transfer of personal data outside Indonesia. We do not represent that the destination country has obtained a specific adequacy determination from Indonesian authorities, unless this can be specifically confirmed.

11. Data Retention

We retain your personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, including to meet contractual requirements, resolve disputes, maintain security, or comply with applicable legal obligations. Once these purposes are no longer relevant and there is no legal obligation to retain the data, we will delete or destroy the personal data in accordance with our internal procedures, or anonymize it where deletion is not feasible.

12. Data Security

We implement reasonable administrative, organizational, and technical measures to protect personal data from unauthorized access, loss, misuse, or improper disclosure. These measures may include access controls, the use of secure systems, and monitoring for potential security threats.

However, no method of electronic transmission or storage is completely free of risk. We work to implement reasonable safeguards appropriate to technological developments and the relevant level of risk, but we cannot guarantee the absolute security of data you submit through the website.

13. Rights of Data Subjects

In accordance with the PDP Law, as a data subject you have a number of rights over your personal data, which may include the right to:

• obtain information regarding the clarity of identity, legal basis, purpose of the request, and use, as well as accountability of the party requesting your personal data;
• access and obtain a copy of your personal data in accordance with the purpose of its processing;
• complete, update, and/or correct errors or inaccuracies in your personal data;
• request the deletion or destruction of your personal data, in accordance with applicable requirements;
• withdraw any consent you have previously given, to the extent the relevant processing is based on consent; and
• object to a decision made solely on the basis of automated processing, where relevant to Binari’s services.

You may submit a request relating to the rights above by contacting us using the details in Section 17. We will follow up on your request in accordance with applicable requirements and may request additional information to verify your identity before processing the request.

14. Children’s Privacy

Binari’s website and services are primarily intended for businesses and professionals, and are not specifically designed or directed at children. We do not knowingly collect personal data from children through this website. If you become aware that a child has provided personal data to us without appropriate parental/guardian consent, please contact us using the details in Section 17 so that we can take appropriate action in accordance with applicable requirements.

15. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Binari. This Privacy Policy does not apply to such third-party websites. We encourage you to review the privacy policy of each third-party website you visit, as Binari is not responsible for the privacy practices of those websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we provide, or applicable legal requirements. The most current version of this Privacy Policy will always be available on this page, together with a “Last Updated” date at the top of the document. We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights as a data subject, please contact us at:

PT Binary Cipta Solusindo (Binari)
Email: [email protected]